Would you like to Pay for your Office Printer
and Consumables like your Mobile Phone?

What is Subscribal?

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Subscribal Print is the digital platform from Kudos Technology that enables companies and charities to acquire a new HP Printer or Multi- Function Device on a monthly subscription basis, very much like a mobile phone tariff.

Our proposition includes the following benefits;

  • A New HP Printer or  Multi-Function Printer
  • No Capital Expenditure
  • Print Cartridges – delivered to you before you run out
  • Onsite Service Support from HP technicians – Nationwide Support
  • A Fixed Monthly Charge (with Annual Reconciliation)

Why Subscribal?

Office printing, copying and scanning is still an integral part of most business operations, yet it can be a serious productivity blocker. If you were to add up the time and resources your business spends setting up, repairing, and ordering, paying for and storing supplies for your printer, we suspect that you would be shocked.

Quite simply, Subscribal takes away all of the hassle of managing these devices, and because you are contracting with HP for three years they are prepared to discount the running costs substantially, making the proposition really economical.

52b-14

Subscribal Print – The Benefits

a

No upfront investment required.

This helps you to make your money work smarter. Enabling you to move these devices from Capex expenditure to Opex.
b

Save Time.

Time is our most valuable commodity. Because the Subscribal Print model is fully automated it means that you and your staff have minimal interaction with the device.
c

Storage/Waste.

Remove all of those expensive cartridges from your stationary cupboard. Saving money on those that go out of date or simply don’t get used before the device is changed.
d

No Compatible/Clone/Fake Cartridges.

Eliminate the risk of somebody in the business buying non-original cartridges and the potential damage that these can cause to the device.
e

Service Engineer Visits.

No more expensive service call-outs when the image quality isn’t good enough, or you get an error code/fault, as these are covered by the service plan.
f

Consistent monthly billing.

You can confidently plan your budget over the course of your contract with no unexpected bills for expensive cartridges or repairs.
g

Reduce Costs.  

Colour Pages at the same price as Mono, so you can print a full colour photograph for the same price as a black and white compliment slip.
h

Latest Innovation.  

HP have always been pioneers in office printing for many decades with their LaserJet and OfficeJet technology. However, they have now taken the best elements of both of these technologies and created a completely new category, PageWide, which provides affordable colour printing and copying at amazing speeds.
i

Wireless Printing.  

Print from your mobile device with Wi-Fi Direct and NFC touch-to-print technology (optional on some models).
j

Energy Saving.  

PageWide Technology does not use a fuser unit. This enables it to use considerably less power than comparable laser printers, with potential savings up to 80%.
k

Environment.  

HP have a world-class recycling programme called Planet Partners. They will supply you with a box to put used cartridges in, and will collect and replace these periodically.
l

Security.  

HP are the industry leader when it comes to security. All of the models have privacy/pin printing capabilities as standard. The Enterprise devices are the most secure devices in the marketplace with many features that have been leveraged from the PC portfolio.

FAQs

How does Subscribal work?

When you sign up for Subscribal you receive a new HP Multi-Function Printer, Original HP supplies delivered as and when you need them, plus Next Business Day Onsite Service from an HP technician, if your machine needs fixing.

All of this is included for a low monthly subscription payment.

Do I get a FREE Multi-Function Printer (MFP or MFD) with my Subscribal plan?

You don’t have to pay for the Multi-function device upfront, or commit to a 5 year lease, which does tend to be the industry norm these day. However, it would be wrong to say that it is free, as it is included in your monthly Subscribal payment.

Will I be sent cartridges every month on my Subscribal Print plan?

No, you will not receive cartridges every month on your Subscribal plan. You will be supplied the cartridges as and when required before the current ones expire.

However, please note that we do tend to supply high capacity cartridges, some of which are not available to the general market, which means that they will last a lot longer than general cartridges.

Are Colour pages the same cost as Mono pages on the Subscribal plan?

Yes. Subscribal does not differentiate between Colour and Black and White Pages, so you can print a full colour photograph for the same price as a mono compliment slip.

What is included in my monthly Subscribal Print plan?

Your monthly payment covers the HP device, Next Business Day Onsite Service, and Original HP Supplies with automated delivery, for all of the pages on your Subscribal plan.  All that you have to do is provide the paper.

What counts as “a page” in Subscribal Print?

A printed page counts the same whether it’s black and white or a colour photo on your Subscribal plan.

Pages are counted per A4 printed side, therefore an A4 double-sided would count as two pages.  Any prints on stock smaller than A4 (ie. A5, A6 or Envelopes) will click on the meter as an A4 page.

An A3 single-sided document will click as two A4 pages.  If it were to be double-sided it would count as four A4 pages.

What if I don’t know which Subscribal Print plan is best for me?

The key thing is to understand what your average monthly volume is likely to be.  This isn’t always easy to do, but a good indication will be how many reams of paper you use each month.  

Most reams of 80-90 gsm copier or printer paper tend to have 500 sheets in a ream, therefore:

2 reams = 1,000 pages
4 reams = 2,000 pages
10 reams = 5,000 pages

 

Just be aware that this is only a guide, because if you currently do a lot of double-sided pages then your calculated pages will be higher, so probably better to overstate the usage in the beginning.

Please remember that unused pages will be rolled into the next year, and that you can always change the plan, up or down, on the anniversary.

Any adjustments to your page plan will become effective on your annual anniversary date and will not apply retroactively. Plan changes must be made at least 14 days prior to your plan anniversary date.

What if I print less than my Subscribal page plan?

We will reconcile the account at the end of the year, if you haven’t used up your annual allowance then the pages will be carried forward into your Subscribal plan allocation for the following year.

What if I print more than my Subscribal Print page plan?

If you have printed in excess of the pages in your annual Subscribal then you will be invoiced for these separately at the agreed cost per page.

Can I cancel my Subscribal plan at any time?

Yes, you can cancel your Subscribal page plan at any point during the agreement.

The effective date will be the date of your next anniversary, with all pages up until this anniversary date being lost.

The hardware will need to be terminated separately with our finance partner.

What are the customer requirements for Subscribal?

You will need to install the device yourself at your premises. We can provide some support with written instructions and phone support, when and where possible.

What happens at the end of my Subscribal plan?

At the end of your plan, you return the HP device and have the option to start a new Subscribal plan with a new HP device.

How do I get my replacement consumables on time with my Subscribal plan?

You will need to notify Kudos when the machine alerts you that it is running low on cartridges and we will ship the replacement Subscribal cartridge to you. This can be done by contacting us here info@kudos.ltd or 01509 351000.

How long will it take to get my replacement cartridges on my Subscribal plan?

Your Subscribal cartridges are sent using standard shipping and should be received within 48 hours of shipment.

What kind of service is included in my Subscribal Service plan?

Your Subscribal plan includes Next Business hardware support from HP technicians who will attend your premises, if it’s deemed necessary, to fix the device. Your plan includes replacement parts and materials, plus remote support from the HP call center.

How do I request technician support for hardware on my Subscribal plan?

Please call HP on 0845 604 7456

Are repair parts (and long-life consumables) included in the Subscribal Print plan?

Yes, all necessary repair parts and long-life consumables are all included in your Subscribal plan.

Who is eligible for a Subscribal agreement?

All Companies and Charities are eligible for a Subscribal agreement, subject to credit approval.

What information is needed to sign up for a Subscribal Print agreement?

It is very simple to sign up for a Subscribal agreement, all that we require is the following;

 

Company Name

Company Address

Company Reg No.

Contact Name

Contact email address

Contact Mobile (for authentication)

Model/s Required

Which Page Plan you would like

 

We will then arrange for the contract to be emailed to you, this can be signed by e-signature.

How long will it take to sign up for Subscribal (credit approval process)?

In many cases, Subscribal Print credit approval happens within minutes, however in some cases it can take up to 48 hours.

When will I need to pay the first Subscribal Print bill?

Your first payment is due on the first day of the month following the acceptance date of the Subscribal agreement.

Who do I contact if I have an issue with my Subscribal bill or Agreement?

Please contact Kudos on 01509 351000 or info@kudos.

How will I pay for my Subscribal Print plan?

All payments are made by Direct Debit.

Will I be charged for Scanning with my Subscribal Print plan?

No, we do not currently charge for scanning in the Subscribal plan, providing the number of scanned pages does not exceed 30% of the total printed pages.

Customer Testimonials

  • Ian has looked after all of our printing needs for the last year, he has been a pleasure to deal with and has always been available when needed. I can't recommend Ian and Kudos highly enough.

    Colin Johnson
  • Fantastic service given by Ian McKellar at Kudos assisting our charity through the process of finding a photocopier that fits best for our needs. Informative, patient, professional and friendly. Highly recommended.

    Richard Murray
  • Great Service from Ian, helped us with identification of the right product, very quick turn around and delivery plus after sales advise and support.

    William Clayton

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